We are seeking a dependable and guest-focused hospitality professional to join our team in a part-time overnight role. This position plays an important part in delivering a smooth and welcoming experience for guests by balancing front desk service, nightly accounting duties, and property support during overnight hours. The ideal candidate is detail-oriented, organized, and comfortable working independently while maintaining a high standard of service.
What You’ll Do
- Greet guests warmly, handle late-night check-ins and early departures, and assist with guest inquiries in a professional manner.
- Process room charges, payments, and adjustments accurately while following established hotel procedures.
- Complete nightly audit functions, including reconciling transactions, reviewing reports, and verifying balances.
- Prepare end-of-day reports and ensure financial and operational records are complete and accurate.
- Monitor the front desk, lobby, and surrounding areas to help maintain a safe and welcoming environment.
- Respond to guest requests, resolve concerns when possible, and coordinate with other departments as needed.
- Assist with housekeeping, maintenance, and management communication to support smooth overnight operations.
- Follow brand standards and company policies to support a consistent guest experience.
What We’re Looking For
- Previous hotel front desk or night audit experience is preferred, ideally in a Marriott-branded environment or similar full-service setting.
- Strong attention to detail and the ability to work accurately with numbers and reports.
- Excellent customer service and communication skills.
- Ability to work independently, remain focused overnight, and manage time effectively.
- Comfort using hotel property management systems, POS systems, and basic computer applications.
- Reliable attendance and a professional demeanor.
- Ability to handle confidential information with discretion.
Preferred Qualifications
- Experience with nightly audit, accounting reconciliation, or cashiering responsibilities.
- Familiarity with hospitality brand standards and guest service practices.
- Basic understanding of hotel operations across front office, housekeeping, and maintenance.
Why Join Us
- Opportunity to work in a supportive hospitality environment.
- Part-time overnight schedule with consistent responsibilities.
- Chance to build experience in guest services and hotel operations.
- Be part of a team committed to delivering quality service and memorable guest experiences.
Schedule and Work Environment
This is a part-time overnight position. Availability for nights, weekends, and holidays may be required based on business needs. The role requires standing for periods of time, handling front desk tasks, and maintaining focus during overnight hours.
Equal Opportunity Commitment
We are committed to creating an inclusive workplace where all team members are respected and supported. Employment decisions are based on qualifications, performance, and business needs.