Strategic Operations Director

June 22, 2026

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Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. About the Opportunity The Senior Vice President, Americas New Business is seeking an experienced and high-performing Strategic Operations Director to drive cross-functional alignment, accountability, and execution across the organization. This role ensures priorities are translated into action, decisions become outcomes, and critical initiatives advance with focus, discipline, and urgency. The Strategic Operations Director will orchestrate key business rhythms, track strategic priorities and workstreams, reinforce accountability, and ensure consistent follow-through across leadership and functional teams. While the role contributes to strategic planning and decision-making, the majority of the focus is on operational execution, communication, and driving measurable results. The ideal candidate brings experience supporting Go-to-Market organizations within a cloud software environment and has partnered closely with senior executives. They are highly organized, execution-focused, and skilled at navigating complex cross-functional environments while maintaining a high degree of professionalism, discretion, and influence. What You’ll Get to Do Strategic Execution & Leadership Alignment • Translate the SVP, Americas New Business vision into executable priorities across the revenue organization. • Drive business performance and accountability through OKRs, annual planning processes, and strategic initiative tracking. • Coordinate and develop agendas for executive offsites, leadership meetings, Quarterly Business Reviews (QBRs), and strategic planning sessions. • Ensure strategic priorities are progressing and identify risks, dependencies, and barriers to execution. Executive Support & Briefing • Develop a deep understanding of the SVP’s responsibilities, priorities, and stakeholder relationships. • Prioritize incoming requests and coordinate activities in partnership with the Executive Assistant. • Prepare executive briefings, reports, presentations, and decision-support materials. • Provide actionable insights that enable informed and timely decision-making. Cross-Functional Collaboration & Integration • Partner with leaders across Sales, Marketing, Customer Success, Product, Finance, and Operations to align business priorities and execution plans. • Facilitate collaboration across teams to support revenue growth objectives and organizational goals. • Drive alignment and accountability across cross-functional initiatives. Meeting Effectiveness & Communications • Create, review, and manage meeting agendas to maximize impact and productivity. • Ensure actions, decisions, and follow-ups are documented and executed. • Draft and review executive communications, presentations, board updates, speeches, and strategic materials. • Coordinate communication cadence and messaging in partnership with internal communications teams. Special Projects & Business Operations • Lead strategic projects and revenue-focused initiatives from planning through execution. • Coordinate resources, track progress, and provide regular updates to executive leadership. • Ensure projects are delivered within agreed timelines and business objectives. Escalation Management & Organizational Readiness • Anticipate potential issues and escalations within the organization and coordinate resolution efforts. • Identify operational inefficiencies and recommend improvements that drive organizational effectiveness. • Support change management and organizational readiness activities. Leadership Enablement • Provide feedback and insights to support leadership effectiveness. • Foster a culture of accountability, collaboration, transparency, and continuous improvement. • Lead by example and encourage professional development and high-performance behaviors. • Represent the SVP in selected meetings and initiatives while maintaining strict confidentiality and professionalism. Skills and Experience We Value • Bachelor’s degree in Engineering, Business Administration, Finance, Technology, or a related field. • Experience in a senior leadership support role, preferably within a revenue-focused or Go-to-Market organization. • Strong analytical and problem-solving skills with the ability to manage complex business challenges and escalations. • Exceptional written and verbal communication skills, including executive-level presentations, business writing, and speech development. • Strong project and program management expertise with the ability to manage multiple priorities and deliver results under tight deadlines. • Ability to thrive in fast-paced, high-growth, and high-pressure environments. • Strong organizational and operational leadership capabilities. • Customer-facing and partner-facing experience with executive presence and credibility. • Proven ability to influence stakeholders and drive alignment without direct authority. • Experience supporting senior executives and navigating highly matrixed organizations. What Would Make You Stand Out • Experience supporting senior revenue leaders within a SaaS or cloud software company. • Strong understanding of Go-to-Market functions including Sales, Customer Success, Marketing, and Revenue Operations. • Experience preparing executive and board-level communications and presentations. • Proven success driving strategic initiatives and organizational transformation efforts. • Experience establishing operational rhythms, governance models, and performance management frameworks. • Demonstrated ability to balance strategic thinking with operational execution in a high-growth environment.What’s in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance. Dayforce employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan. Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. <div>About the Salary Ranges </div> Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: <a rel="noopener" href="https://www.dayforce.com/be-aware-of-recruiting-fraud" target="_blank">https://www.dayforce.com/be-aware-of-recruiting-fraud</a> Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process #LI-Remote

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