<p>The Site Resident Engineer is an integral part of the General Electric family. This role requires a driven individual who enjoys problem solving and working collaboratively to ensure the highest quality of service and customer satisfaction. A successful candidate should have a Bachelor's Degree in Mechanical or Electrical Engineering, 5+ years of experience in a technical customer service role, and a strong understanding of design, components, and mechanics. They should also possess excellent communication and interpersonal skills, as well as the ability to form strong relationships with customers and colleagues. If you possess an unwavering commitment to customer satisfaction and have a problem-solving mindset, we invite you to apply for this exciting opportunity.
Responsibilities:
Design, develop, and implement technical solutions to customer challenges and needs
Monitor product performance and provide technical support and guidance for customers
Establish relationships with customers to build trust and ensure customer satisfaction
Coordinate with internal teams and stakeholders to ensure successful completion of customer projects
Analyze customer needs and provide technical solutions and recommendations
Research and evaluate new products and technologies to ensure customer satisfaction
Create and maintain technical documentation and manuals
Ensure compliance with safety regulations and industry standards</p><p>General Electric is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>
