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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Remittance Tracking Operations Analyst is responsible for analyzing a queue of work related to revenue cycle success. You are responsible for the timely and accurate resolution of claims to resolve open accounts receivable (AR) and surface opportunities to improve outcomes. You will work independently but within a team structure, engage in process refinement, and identify best practices. This includes research, and resolution of claims/records through thorough research, contacting payers through established channels (portal, phone etc.) and taking appropriate actions to minimize client work and drive timely resolution of AR. This work also includes working with various stakeholders, identifying trends, data analysis and process improvement/workflow enhancements to support the creation of a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Responsibilities
Ensure accurate entry of information into athenaNet and trading partner applications
Build and maintain expert subject matter knowledge of assigned processes to be a resource for clients and internal stakeholders
Work with key stakeholders (internal and/or external) across geographies to perform tasks and/or claim work
Remove obstacles and work independently to ensure accurate completion of assigned work within specified turnaround times and adhere to established goals
Prioritize work effectively in a fast-paced environment
Identify and surface workflow inconsistencies to drive better outcomes
Effectively communicate opportunities for innovation and process refinement
Requirements
Bachelor's degree preferred or 2-4 years of professional experience
Claim revenue cycle experience preferred
Effective communication and business writing skills
Microsoft Office Suite, basic computer skills including proficient typing and navigation
Benefits
Commuter support
Employee assistance programs
Tuition assistance
Employee resource groups
Collaborative workspaces
Events throughout the year, including book clubs, external speakers, and hackathons
