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As an HOA Community Manager, you will be responsible for overseeing the operations and management of a homeowner's association. Your primary focus will be on maintaining the cleanliness and upkeep of common areas, enforcing community rules and regulations, and ensuring resident satisfaction.
The roll of the Community Manager within our company is a vital one. The Community Manager is the face of HOA Management Services. As a Community Manager, you are responsible for upholding the good name and expertise that HOA Management Services has built over the last decade. The Community Manager is the liaison between the Board of Directors, the residents, vendors, City Officials and many other people and agencies.
The Community Manager is a full time, 40 hour per week, position. There is overtime required as Community Managers do attend evening meetings during the week. The management team of HOA Management Services may adjust your weekday work hours to ensure you are compensated for evening meetings and to keep you as close to 40 hours as possible.
Any potential candidate must possess the following skills:
Possess knowledge of, and know how to operate Microsoft Outlook, Word, Excel, Publisher and PowerPoint.
Ability to navigate Windows 10.
Ability to operate and navigate an Android or iOS tablet.
Ability to read, write, and speak with confidence.
Ability to write clear and concise notes and action items.
Ability to research items/issues on the internet and through other avenues as needed to find workable solutions.
A positive attitude.
Ability to handle unpleasant residents at times.
Ability to work as an individual and as a member of a team.
Ability to organize and prioritize tasks to ensure tasks are completed by given deadlines.
Ability to multi-task.
Any potential candidate must possess the following:
A current and valid driver’s license.
A clean driving record.
Must be able to pass random drug screen(s).
Reliable transportation that can get you to and from work and/or meetings daily.
Clean and presentable business casual clothes and closed toe shoes.
Any potential candidate must:
Be on time to work every day.
Be at work every day.
Be able to attend evening meetings. • Be On-Call once every 7-10 weeks. On-Call is for a 7-day period to include Saturday and Sunday.
Answer phones in a polite and professional manner.
Ensure the best customer service is provided to all homeowners and Board members.
Resolve homeowner and Board members complaints.
Complete thorough inspections of your assigned communities.
Schedule property maintenance.
Manage community maintenance projects from start to finish.
Maintain records, reports, and files for each community.
Responsible to create and mail out proper notices to homeowners.
Create a Statement of Work for bids.
Create newsletters.
Be a team player and work with all departments/co-workers.
2 years experience in property management preferred (including real estate, apartment management, or commercial management)
Benefits: Available after 60-day probation period completed
