Customer Support Representative - MN

<p><span style="font-size:16px;"><u><strong>We’re hiring a Customer Support Representative in Lakeville, MN—help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company</strong></u></span><br><u><b>Full-Time Entry-Level Position – Customer Service Experience Wanted!</b></u></p><p>Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time <b>Customer Care Specialist</b> with soft sales experience to join our growing team!</p><p>Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.</p><p><br><u><b>Qualifications:</b></u></p><p>You’ll love this job if you’re:</p><ul><li>🗣️ <b>An advocate</b> – You care deeply about the customer experience and stop at nothing to deliver value.</li><li>🧠 <b>A creative problem solver</b> – You can think outside the box and find the best solution using available tools.</li><li>✍️ <b>A wordsmith</b> – You’re clear, concise, and approachable in both written and verbal communication.</li><li>🤝 <b>A helper</b> – You’re patient and understanding, committed to creating positive interactions.</li><li>📋 <b>An organized multitasker</b> – You juggle tasks with ease and maintain high productivity.</li><li>👥 <b>A team player</b> – You’re collaborative, supportive, and enjoy helping your colleagues succeed.</li></ul><p><br><u><b>Responsibilities:</b></u></p><ul><li>Serve as the <b>first point of contact</b> for customer support (primarily via email, phone, and live chat).</li><li>Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.</li><li>Update and maintain accurate support documentation and FAQs.</li><li>Collect and route customer feedback for internal improvement.</li><li>Demonstrate perseverance and empathy in resolving client concerns.</li><li>Learn continuously and share your knowledge with teammates.</li></ul><p><br><u><b>What We’re Looking For:</b></u></p><ul><li>Excellent <b>written and verbal communication</b> skills.</li><li><b>Commitment</b> to working hard to grow.</li><li>A <b>customer-first mindset</b> with a strong desire to assist others.</li><li>Previous <b>customer service or soft sales</b> experience is a plus.</li><li>Comfort with <b>live chat, email communication, and CRM platforms</b>.</li><li>Ability to learn quickly, stay organized, and handle multiple priorities.</li><li>A positive attitude and a growth mindset – we value coach ability over perfection!</li></ul><p>🎯 <i>Don’t meet every qualification? Tell us in your application how your unique skills make you a great fit.</i></p><p><u><b>What We Offer:</b></u></p><ul><li>💵 <b>Weekly pay</b> plus <b>performance-based bonuses</b></li><li>🩺 <b>Health, life, and retirement benefits</b></li><li>🚀 <b>Merit-based promotions</b> and opportunities for advancement into leadership roles</li><li>🤝 A <b>supportive, team-oriented culture</b> that values your growth</li></ul><p><b>Ready to make a real impact while building a long-term career?</b><br>Apply today to join a team that values passion, purpose, and people.</p><p>Customer Support Representative jobs in Lakeville, MN – Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.</p><br><br>