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<p style="min-height:1.5em">At Fonoa, we are transforming how digital-first companies stay tax compliant. We provide simple and modular API solutions that easily integrate into any existing workflow. Through our technology-first approach, we reduce manual processes, increase compliance and reduce the cost of operations when transacting and scaling internationally.</p><p style="min-height:1.5em">We are solving one of the largest yet unsolved problems in global e-commerce. Our tax automation software enables companies such as Uber, Zoom & <a target="_blank" rel="noopener noreferrer nofollow" href="http://Booking.com">Booking.com</a> to expand their international offerings more quickly and remain tax-compliant.<br><br><strong>THE ROLE</strong></p><p style="min-height:1.5em">As Communications Lead, you'll own Fonoa's voice — externally and internally. You'll run media relations with tier-one and trade press, manage the company's social channels, coach executives and employees to build their own public presence, and own how Fonoa shows up at events, in all-hands meetings, and across every written surface that isn't the product.</p><p style="min-height:1.5em">You'll sit at the intersection of story and strategy — working closely with our Product Marketing Lead on the underlying narrative, then pushing it into the world with consistency and velocity. You will enable founder-led, employee-amplified comms motion that makes Fonoa's voice recognisable and trusted across press, social, and internal channels.</p><p style="min-height:1.5em">This role reports to the Co-founder and works directly with the leadership team across EMEA and the Americas.</p><p style="min-height:1.5em"><strong>RESPONSIBILITIES</strong></p><p style="min-height:1.5em"><strong>Media Relations</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Own relationships with tier-one and trade press, driving proactive story pitching and managing the full press cycle from planning through to coverage and follow-up.</p></li></ul><p style="min-height:1.5em"><strong>Executive & Employee Communications</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Work closely with the executive team to build a consistent public presence, supporting content creation and putting simple systems in place for employees to share what they are building.</p></li></ul><p style="min-height:1.5em"><strong>Launch Communications</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Lead communications for product and company launches, ensuring messaging, press outreach, internal alignment, and social amplification are well coordinated.</p></li></ul><p style="min-height:1.5em"><strong>Company Social Channels</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Manage Fonoa’s company social channels, setting the tone, publishing content, and adjusting based on what performs.</p></li></ul><p style="min-height:1.5em"><strong>Event Communications</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Use events as communication moments by shaping speaking narratives, preparing executives, and extending impact through press and social.</p></li></ul><p style="min-height:1.5em"><strong>Internal Communications</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Own internal communications, including all-hands and company updates, ensuring messages are clear, timely, and aligned with the external narrative.</p></li></ul><p style="min-height:1.5em"><strong>Narrative Execution</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Partner with Product Marketing to carry the core narrative across all channels, maintaining consistency and using market and competitor signals to refine messaging over time.</p></li></ul><p style="min-height:1.5em"><strong>WHAT WE'RE LOOKING FOR</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">6–10 years in B2B communications, with at least one stint in-house at a high-growth company.</p></li><li><p style="min-height:1.5em">Direct experience operating a founder-led or employee-amplified comms motion.</p></li><li><p style="min-height:1.5em">Proven ability to draft a press release, a tweet, an all-hands script, and an op-ed — all in the same week.</p></li><li><p style="min-height:1.5em">Build and run a consistent system for executive communication, including content planning, drafting support, and performance tracking to ensure regular, high-quality output.</p></li><li><p style="min-height:1.5em">Create simple tools and templates that enable employees to share what they are working on and drive natural engagement.</p></li><li><p style="min-height:1.5em">Develop and manage a forward-looking media plan that aligns company milestones with the right journalists and outlets.</p></li><li><p style="min-height:1.5em">Leverage events and speaking opportunities to drive clear communication moments for not just presence or visibility but for impact.</p></li><li><p style="min-height:1.5em">Experience advising and coaching senior leaders on communication strategy and help adjust messaging</p></li></ul><p style="min-height:1.5em"><strong>Bonus</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Experience operating at a company in the middle of a major repositioning — where messaging, press, and social all had to change at once.</p></li><li><p style="min-height:1.5em">Prior experience briefing analysts or navigating category-creation moments.</p></li></ul><p style="min-height:1.5em"><em>As part of the recruitment process at Fonoa, we process your personal data in accordance with our </em><a target="_blank" rel="noopener" href="https://www.fonoa.com/legal/privacy-notice-job-applicants"><em>Privacy Notice for Job Applicants</em></a><em>. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.</em></p>
